Frequently Asked Questions
Shopping Information
What Shipping Methods Are Available?
At this time, we ship with USPS Priority Mail.
How Long Will It Take To Get My Package?
Domestic USPS Priority shipping takes 2-3 days for delivery. International USPS Priority shipping takes 6-10 days for delivery
Do You Ship Internationally?
Yes, we ship Internationally.
What Shipping Methods Are Available?
Priority Mail, Priority Mail Express, and Priority Mail International
Payment Information
What Payment Methods Are Accepted?
PayPal and all major credit cards are accepted.
Is Buying On-Line Safe?
Yes, it is safe to order on KristianLoren.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our payment gateways.
Orders and Returns
How do I place an Order?
Once you have added an item to your cart, you will be prompted to review your cart. Please review all items in your cart, update quantities, and/or remove items. After you have reviewed the items in your cart, you may either continue shopping or proceed to check out and place your order.
Do I need an account to place an order?
No, you do not need an account to place an order. You’re more than welcome to use our guest check-out.
Who should I to contact if I have any question?
For questions on your order email us at [email protected] or reach out to our customer service. For all other questions you can contact us at [email protected] or use at Contact Us
How Do I Track My Order?
Once your package ships, you will receive an email notification with your USPS tracking number. Please visit USPS.com to track your package.
How Can I Return a Product?
We accept returns, within 30 days of your purchase date. All items must be returned unworn, unused, unwashed in its original packaging. For more information please see our Return Policy.
How Can I Cancel Or Change My Order?
Please email [email protected] for any changes or cancellations..